IT Infrastructure & Security Analyst

Location: Takoradi/Accra Ghana

Working hours: 40 hours/week

Reports to: Director of Operations

Salary: Commensurate with qualification and experience

Job Summary

A passionate and capable IT Infrastructure & Security individual to assist our IT team in the management of all infrastructure and security aspects for our locations in Takoradi and Accra.

Key Responsibilities
  • Manage technology services that meet daily operational requirements in AmaliTech designated area(s)

  • Installs and configures computer hardware, software, systems, networks, printers, and scanners

  • Configure, Setup and Install networks based on Cisco and Sophos Technologies

  • Reviews vendor contracts and coordinates IT purchases (hardware, software, and services) to ensure effective deployment of solutions aligned with user needs

  • Partake in risk assessments and provide utmost support in implementing regulatory standards 

  • Monitor computer networks for security issues

  • Investigate security breaches and other cybersecurity incidents

  • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs

  • Maintaining user and office machines, laptops, desktops, printers, and others

  • Work with the security team to perform tests and uncover network vulnerabilities

  • Fix detected vulnerabilities to maintain a high-security standard

  • Setting up and maintenance of conference and communication devices

  • Monitoring, responding to and addressing IT-related issues as it is raised in company incident management systems and help desk

  • Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems and user applications

  • Manage users on Microsoft Azure Endpoint Manager and Active Directory

  • Stay up to date on information technology trends and security standards

  • Provide IT support for UNIX/Linux and Windows systems

  • Interpret and assist backup as well as recovery processes along with industry standards

  • Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere

  • Perform within change control and ticketing system environment. 

  • Assist with the tagging of all IT-related assets

  • Commitment to continuously learn, quickly adapt, and grow

  • Perform any other related duties that may be assigned to you by your superior as and when demanded

  • At least 2 years of work experience in a similar role

  • HND or Bachelor’s degree in Computer Science or Information Technology

  • Must possess at most Microsoft 365 Certified: Modern Desktop Administrator Associate, AWS cloud practitioner, CCNA (required), CompTIA A+, CompTIA Network+, MTA IT, Microsoft Certified IT Professional and ITIL

  • Sophos Certified Architect or Sophos Certified Technician (Support)

Additional Information

Qualified and interested applicants should click the APPLY NOW button, and then click on “I’m Interested” and follow the instructions to apply.

Recruitment Process
1. Application submission
2. Online Interview
3. Job Offer

What to Expect

Working with AmaliTech provides an excellent opportunity for career growth and development in a healthy and diverse work environment. Our talented and welcoming team will ensure you feel part of our family to get you engaged on the job. You have the opportunity of building an international IT career and working with global IT companies.