Senior Consultant Salesforce

Location: Hybrid work model; Accra/Takoradi

Working Hours: 40 hours/week

Job Description

Together with your team, you will drive the implementation of complex CRM Salesforce projects. You help our clients align their sales channels with automated processes for maximum customer satisfaction. As a consultant, you lay the foundation for the functionality of digital solutions.

Key Responsibilities
  • As a Salesforce Consultant with us, you embody curiosity, dedication, and organisational prowess.
  • As the critical link between our clients and the project team, steering every phase of the project: from requirement analysis and solution design to project implementation and user training.
  • Be entrusted with integrating the Salesforce Cloud into clients’ system landscapes, advising them on Salesforce features and applications suited to their processes and use cases.
  • Adjust (configurations) to new and existing Salesforce systems, injecting your expertise and creative ideas into the design of client projects.
  • Collaborate closely with colleagues, offer support, and share insights, strengthening the team’s collective capability.
  • Assist in creating proposals and unlocking follow-up projects with existing clients.
  • Directly engaging clients, you will lead presentations, workshops, expert panels, and meetings.
Qualification
  • A team player.
    Experience in customer service/project management with a focus on IT or CRM (ideally Salesforce) and excellent user knowledge.
  • Expert in Marketing Cloud Account Engagement (Pardot) or B2B Marketing Product and Marketing Cloud.
  • Have a solid understanding of business processes in CRM, sales, service, and marketing.
  • Demonstrate high commitment coupled with analytical and conceptual skills.
  • Initial Salesforce certifications complete your profile.
  • Ideally, an experience with Salesforce Core Clouds and initial touchpoints with Consumer Goods Cloud such as Veeva or IQVIA, Loyalty
Additional Information

Persons with Disabilities (PWDs) who need further assistance and support for the application process should please reach out to our HR Team by sending an email to recruitment@amalitech.com. Should you contact our HR team, kindly provide us with information about your disability and how you would need assistance to complete our application process regarding your specific situation.

Qualified and interested applicants should click the APPLY NOW button, and then click on “I’m Interested” and follow the instructions to apply. 

How to Apply

Interested and qualified applicants should click the “Apply Now” button and follow the instructions to apply.

Ensure you have these documents before applying:

  • Latest copy of CV (PDF format)
  • Relevant Certificates
Recruitment Process:
1. Application
2. Online Interview(s)
3. Job offer
 
What to Expect

Working with AmaliTech provides excellent career growth and development opportunities in a healthy and diverse work environment. Our talented and welcoming team will make you feel part of our family to engage you on the job.

Perks

● Competitive salary commensurate with qualification and experience
● Lunch allowance
● Tier 3
● Bonuses and gift vouchers
● Internet data allocation for remote work
● Employee welfare benefits (for weddings, funerals)
● Employee bonding activities (bi-monthly happy hour, sporting activities)

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